To ensure that all Residents are afforded equal opportunity, the following procedures have been produced for large deliveries, moving in and out of the building.
Please note that these procedures are required to be adhered to and anyone found to be breaching the procedures will be asked to leave the building immediately (whether you have finished your delivery or not) and for a period of not less than 48 hours.
Whilst we appreciate you may feel that this is unfair or insufficient time for moving into your new home, the Strata Company has a duty to ensure that the interests of all Proprietors are maintained and we therefore need to ensure the least inconvenience to other residents and contractors.
Lift Booking
- Owners / Agents are
required to notify the Strata Manager of any moving which is likely to take
place within their Apartment.
- Delivery contractors and
removalists are advised to familiarise themselves with the layout of the
building prior to attending site. There is no parking available at the building
for large deliveries / removalists and limited (if any) parking available on
the street outside the complex.
- Resident to contact Cygnet West at least 3 days prior to booking the lift
- Cygnet West to advise Onsite Contact (OSC) of approved lift booking.
- Cygnet West to arrange Onsite Contact to install lift curtains at the required time. OSC will also undertake an inspection pre and post the resident moving in/out, noting condition of lift and common areas and any damage/marks etc.
- In the event that damage is incurred, Cygnet West will arrange repairs/rubbish removal, and on charge owner of apartment for costs.
- OSC will undertake final
inspection and advise once any damage is rectified.
This applies to any
resident moving in and moving out.
The lift can be booked for a maximum period of two (2) hours at any one time between 8.00am and 12.00pm and 1.00pm to 5.00pm – enabling a maximum of four moving / removalist deliveries per day and allowance for normal / smaller deliveries during other times.
If you arrive early, you will need to wait for the booking time to commence and if you are unlikely to be completed by 5.00pm, then you will need to re-schedule another delivery date and you will be unable to complete your delivery.
Exceptions to these procedures will not be given, so please do not ask as we do not wish to offend.
We would like to thank you in advance for your co-operation with the above procedures. If you feel these procedures can be improved, please submit your request via the Resident Request System or in writing to the Strata Manager.
Strata Manager
E: strata.wa@cygnetwest.com
www.cygnetwest.com
